Privacy Policy

At Dewey's Pizza, we are deeply committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pizz-deweys.click, place an order, sign up for our loyalty program, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

By accessing or using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy applies to all users located in the United States and is designed to comply with applicable federal and state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act, and other applicable consumer protection regulations.

1. Who We Are

Dewey's Pizza is a food service business operating in the United States. We operate the website located at pizz-deweys.click through which customers may browse our menu, place online orders, sign up for promotions, and engage with our brand. For the purposes of applicable privacy law, Dewey's Pizza acts as the data controller responsible for determining how and why your personal data is processed.

2. Information We Collect

We collect various types of information in connection with your use of our website, mobile platform, and food ordering services. The categories of personal information we may collect include:

2.1 Personal Identification Information

When you create an account, place an order, or contact us, we may collect information that identifies you personally, including but not limited to:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Date of birth (for age verification and promotional purposes)
• Username and password (for registered accounts)

2.2 Payment and Financial Information

When you place an order through our website, we collect payment-related information. This may include:

• Credit or debit card details (processed securely through third-party payment processors)
• Digital wallet identifiers (e.g., Apple Pay, Google Pay)
• Billing address associated with the payment method
• Transaction history and order details

We do not store complete credit card numbers on our servers. All payment transactions are encrypted and handled through PCI-DSS compliant third-party payment processors.

2.3 Order and Transaction Data

We maintain records of your orders, purchases, and interactions with our food service, including:

• Items ordered, customizations, and special instructions
• Order frequency, timing, and history
• Rewards points and loyalty program activity
• Coupon or promotional code usage
• Refund or complaint records

2.4 Usage and Technical Data

When you visit our website, we automatically collect certain technical information through cookies, web beacons, and similar technologies. This includes:

• Internet Protocol (IP) address
• Browser type and version
• Operating system and device type
• Pages visited, time spent on pages, and navigation paths
• Referring URLs (the page that directed you to our site)
• Date and time of access
• Clickstream data and interaction logs

2.5 Location Data

If you use our delivery services or enable location sharing in your browser or mobile device, we may collect:

• Precise geolocation data (with your permission)
• General location inferred from IP address
• Delivery address and preferred store locations

2.6 Communications and Customer Support Data

When you contact us for customer support, submit feedback, or engage with us via email or other channels, we collect:

• The content of your communications
• Records of correspondence
• Feedback, reviews, or survey responses
• Social media handle (if you contact us via social media)

2.7 Marketing and Preference Data

We collect data about your marketing preferences, including:

• Email subscription status
• SMS marketing opt-in or opt-out choices
• Food preferences and dietary restrictions (if voluntarily provided)
• Promotional interest categories

2.8 Information Collected from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (if you log in with a social account or interact with our social pages)
• Third-party delivery platforms and aggregators
• Advertising partners and analytics providers
• Publicly available databases

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders
• Managing your account, including login credentials and order history
• Coordinating delivery or pickup of your orders
• Administering loyalty and rewards programs
• Processing payments and issuing refunds when applicable
• Sending order confirmations, receipts, and delivery updates

3.2 Customer Service and Support

• Responding to your inquiries, complaints, and feedback
• Resolving disputes or issues related to your orders
• Improving the quality of our food and service based on your feedback

3.3 Marketing and Promotions

• Sending promotional emails, SMS messages, and push notifications about new menu items, deals, and special offers (with your consent where required by law)
• Personalizing offers and recommendations based on your order history and preferences
• Conducting contests, sweepstakes, and promotional campaigns
• Retargeting and interest-based advertising across third-party platforms

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any promotional email or by contacting us at [email protected].

3.4 Analytics and Service Improvement

• Analyzing website traffic, usage patterns, and user behavior to improve our platform
• Conducting internal research and analytics to understand customer preferences
• Testing new features, menu items, and website functionality
• Generating aggregated, anonymized statistics about our services

3.5 Legal Compliance and Security

• Complying with applicable federal and state laws, regulations, and legal processes
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public
• Detecting, preventing, and responding to fraud, unauthorized access, and other illegal activity
• Enforcing our Terms of Service and other agreements

3.6 Business Operations

• Managing our internal business operations, including accounting, auditing, and record-keeping
• Evaluating or conducting a merger, acquisition, or sale of business assets
• Training staff and improving operational procedures

4. Legal Basis for Processing (Applicable Law)

Under applicable United States privacy law, including the CCPA/CPRA for California residents and the FTC Act for all US consumers, we process your personal information based on the following grounds:

• Performance of a contract: Processing necessary to fulfill your orders and manage your account.
• Legitimate interests: Processing for fraud prevention, analytics, and business improvement where your interests do not override ours.
• Legal obligation: Processing necessary to comply with applicable laws, court orders, or government requests.
• Consent: Processing for direct marketing and certain cookies, where consent is required and has been obtained.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own independent marketing purposes. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We share information with trusted third-party companies and individuals who assist us in operating our website and providing our services, including:

• Payment processors (e.g., Stripe, Square) to handle financial transactions securely
• Delivery and logistics partners who fulfill your delivery orders
• Cloud hosting providers who store and process data on our behalf
• Email and SMS marketing platforms for sending communications
• Analytics providers (e.g., Google Analytics) for website performance analysis
• Customer support tools to manage and track support requests

All service providers are contractually required to protect your information and may only use it for the specific purposes for which we have engaged them.

5.2 Advertising and Marketing Partners

We may share limited data with advertising networks and social media platforms (such as Meta or Google) to serve targeted advertisements. This may involve sharing hashed identifiers or sharing data via cookie-based technologies. You may opt out of interest-based advertising through applicable platform settings or via the Digital Advertising Alliance at optout.aboutads.info.

5.3 Legal Requirements and Law Enforcement

We may disclose your personal information when required to do so by law, court order, subpoena, or other legal process, or when we believe in good faith that disclosure is necessary to:

• Comply with applicable federal, state, or local laws
• Respond to requests from law enforcement or government authorities
• Protect the rights, property, or safety of Dewey's Pizza, our employees, customers, or the public
• Investigate and prevent fraud, unauthorized access, or illegal activity

5.4 Business Transfers

In the event that Dewey's Pizza undergoes a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of its assets, your personal information may be transferred to the acquiring entity as part of that transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.

5.5 With Your Consent

We may share your information with other third parties when you have given us explicit consent to do so, such as when you participate in a co-branded promotion or partner program.

6. Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver personalized content and advertising.

6.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly, including session management and shopping cart functionality.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data.
• Functional Cookies: Remember your preferences, such as saved addresses or preferred store locations.
• Marketing and Advertising Cookies: Used to track your browsing habits and deliver targeted advertisements relevant to your interests.

6.2 Managing Cookie Preferences

You can manage your cookie preferences through your browser settings or through our cookie consent tool available on our website. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the specific cookies we use and how to control them, please refer to our Cookie Policy available at pizz-deweys.click/cookie-policy.

7. Data Security

We take the security of your personal information seriously and implement a variety of technical, organizational, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, or destruction.

7.1 Security Measures We Employ

• SSL/TLS Encryption: All data transmitted between your browser and our website is encrypted using industry-standard Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology.
• Access Controls: Access to personal information is restricted to authorized employees and service providers who need it to perform their job functions.
• Password Hashing: User passwords are stored using strong cryptographic hashing algorithms and are never stored in plain text.
• PCI-DSS Compliance: Our payment processing systems comply with Payment Card Industry Data Security Standards.
• Regular Security Audits: We conduct periodic reviews of our security practices, infrastructure, and data handling procedures.
• Incident Response: We have procedures in place to detect, respond to, and notify affected individuals of data security incidents in accordance with applicable law.

Despite these measures, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights and freedoms, we will notify you in accordance with applicable federal and state breach notification laws, including relevant state statutes such as the California Data Breach Notification Law (Cal. Civ. Code §1798.82).

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer required, we securely delete or anonymize it in accordance with our data retention and destruction procedures.

9. Your Privacy Rights

Depending on your state of residence in the United States, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

9.1 Rights Available to All U.S. Users

• Right to Know: You have the right to request information about what personal data we hold about you and how it is being used.
• Right to Correction: You may request that we correct inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Right to Opt Out of Marketing: You have the right to opt out of receiving marketing communications from us at any time.

9.2 Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), effective January 1, 2023:

• Right to Know (Categories and Specific Pieces): You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You may request correction of inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising. To exercise this right, click "Do Not Sell or Share My Personal Information" on our website or contact us directly.
• Right to Limit Use of Sensitive Personal Information: You may request that we limit the use and disclosure of your sensitive personal information to necessary purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you a different price, or provide a lower quality of service because you exercised your privacy rights.
• Right to Data Portability: You may request a copy of your personal information in a portable, machine-readable format.

9.3 Rights Available in Other States

Residents of other states with comprehensive privacy laws (including but not limited to Virginia, Colorado, Connecticut, Utah, and Texas) may have similar rights to access, correct, delete, and opt out of certain processing of their personal information. We are committed to honoring these rights as they become applicable. Contact us at [email protected] to make a request.

9.4 How to Exercise Your Rights

To exercise any of your privacy rights, please submit a verifiable consumer request by:

• Email: [email protected] with the subject line "Privacy Rights Request"
• Online: By completing our Privacy Request Form at pizz-deweys.click/privacy-request

To protect your privacy and security, we will need to verify your identity before processing your request. Verification may involve confirming information associated with your account, such as your email address or order history. You may also designate an authorized agent to submit a request on your behalf, provided appropriate verification is provided.

We will respond to verifiable consumer requests within 45 days of receipt. If additional time is required, we will notify you in writing. We may respond to up to two requests per 12-month period per consumer at no charge.

10. Children's Privacy

Our website, online ordering platform, and related services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, solicit, or maintain personal information from children under the age of 13, nor do we direct our services toward minors.

In accordance with the Children's Online Privacy Protection Act (COPPA), if we become aware that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete that information from our records.

If you are a parent or guardian and believe your child has provided personal information to us without your consent, please contact us immediately at [email protected] so that we may take appropriate action.

Users between the ages of 13 and 17 should not use our services without parental supervision and consent. We strongly encourage parents and guardians to monitor and participate in their children's online activity.

11. International Data Transfers

Dewey's Pizza is based in the United States, and the personal information we collect is primarily stored and processed within the United States. However, some of our third-party service providers may operate in other countries and may process your personal information internationally.

If your personal information is transferred outside the United States, we take appropriate steps to ensure that such transfers comply with applicable privacy laws and that your data receives an adequate level of protection. These steps may include:

• Ensuring service providers are bound by contractual obligations requiring them to maintain data security standards equivalent to those in the United States
• Conducting due diligence on the data protection practices of international partners
• Relying on recognized legal mechanisms for international data transfers where applicable

By using our website and services, you acknowledge that your information may be processed in countries where privacy laws may differ from those in your state or jurisdiction. We remain committed to protecting your privacy regardless of where your data is processed.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Dewey's Pizza. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices or content of third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit, including those of our delivery partners, payment processors, and social media platforms. Clicking on third-party links or enabling third-party integrations may allow those parties to collect or share data about you.

13. Do Not Track Signals

Some web browsers include a "Do Not Track" (DNT) feature or signal that you can activate to indicate your preference not to be tracked online. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As such, our website does not currently alter its data collection or usage practices in response to Do Not Track signals from your browser.

California residents who wish to opt out of the sale or sharing of their personal information may do so using the mechanism described in Section 9.2 above. We also support the Global Privacy Control (GPC) signal, and if you use a browser or browser extension that transmits a GPC signal, we will treat it as a valid opt-out of the sale or sharing of your personal information.

14. How to File a Complaint

If you believe that we have not handled your personal information in accordance with this Privacy Policy or applicable privacy law, we encourage you to contact us first so that we can work to resolve your concern.

14.1 Contact Us Directly

Please send your privacy concern or complaint to:

We will acknowledge receipt of your complaint within 5 business days and aim to provide a substantive response within 30 days.

14.2 Filing a Complaint with the FTC

If you are a U.S. consumer and believe your privacy rights have been violated, you may also file a complaint with the Federal Trade Commission (FTC), the primary federal consumer protection authority in the United States:

• Online: reportfraud.ftc.gov
• Phone: 1-877-FTC-HELP (1-877-382-4357)
• Mail: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, DC 20580

14.3 Filing a Complaint with the California Attorney General (California Residents)

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy

14.4 State Attorney General Offices

Residents of other states with applicable privacy laws may also have the right to submit complaints to their respective state attorney general's office. We encourage you to consult the website of your state's attorney general for information about available remedies.

15. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Post the updated Privacy Policy on this page with a new "Last Updated" date
• Send a notification to the email address associated with your account (if applicable)
• Display a prominent notice on our website for a reasonable period following the update

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any modifications constitutes your acknowledgment of the updated policy.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.

This Privacy Policy was last reviewed and updated on April 25, 2026. It is effective as of the date stated above and supersedes any prior versions of our privacy policy. By using our website and services, you agree to the terms set forth in this Privacy Policy.